• • • • • •
Company Profile
Founded in 1985
220 CATI Equipped Stations
(expansion underway)
Over 4 million contacts annually
Want to know more?
Ask a question
BrandStanding
• • • • • •
Company Profile
Founded in 1985
220 CATI Equipped Stations
(expansion underway)
Over 4 million contacts annually
Want to know more?
Ask a question
Our philosophy is to view each study as a partnership in which we assume the role of your representative.
On-Line Communications, Inc. provides market research data collection services through our in-house contact centers in Oklahoma, Kansas and Virginia. Our centers are equipped with CATI (CFMC-Survent) workstations and 100% predictive dialing capabilities. Whether you are a Fortune 100 company or a growing start-up, we conduct your project with the intelligence, honesty, accuracy and integrity that you expect from your own employees.
Research Skills
Respondent Specialties
Industry Expertise
Service Integration
Research Skills
• Internet Surveys
• Inbound/Outbound Telephone Surveys
• Tracking Studies
• Phone-Mail-Phone Surveys
• Customer Satisfaction Studies
• Employee Service Evaluations
• Employee Satisfaction Surveys
Industry Expertise
Airlines, Automotive, B2B, Computers & Networking, Consumer Goods & Services, Financial Services, Health Care, Manufacturing, Pharmaceuticals, Publishing, Transportation, Retail, Telecommunications, Travel & Hospitality, Government Agencies
Service Integration
• Project Directors For Single-Point-of-Contact
• State-of-the-Art CATI Support
• Carefully Selected/ Fully Trained Interviewers
• Questionnaire Refinement And Testing
• Coding Of Open-End Responses
• Tabulation
